Q: Why do I need to transfer my site? What does web site migration entail?
A: When your present web hosting provider can no longer measure up to the necessities of your web site, or if you undergo continual network downtime, or if you are forced to wait for hours for the technical support staff to reply to you, it may be a good idea to change your hosting provider, i.e. to migrate all the files for your websites as well as your databases from your current provider to your future provider. At InovaHost, we are aware that this can often be hard & time–consuming. This is why we will accomplish all that for you at no cost!Our highly experienced technical staff members will migrate your website content from your present provider to us. Our techs have plenty of experience with website migration and are able to take care of everything – from a customary WordPress–driven blog or Joomla™ CMS–powered site, to an extremely complex, custom–made app.
Q: Web site migration seems like a lot of work. How much time will it take?
A: We try to carry out all web site migrations as quickly as possible. However, we don’t have a fixed time frame for web site migrations. There are different elements that you have to consider – the mere size of your site and the workload of our website migration team, etc. We always try to accomplish each migration in less than 48 hours. With smaller web sites, our staff usually manages to finish within 24 hours.
Q: What details will I have to give to your Website Migration Department?
A: We do not need any personal data. We’ll need, however, the login information for your current hosting account along with the name of the web site that you’d like to migrate.
Q: I give you access to sensitive data. How can I be sure that you won’t misuse it?
Q: How about downtime? Will my site be offline?
A: Your site will continue to work exactly like it did before with your old web hosting provider. After we have completed the migration, your website will be configured to work on our platform and we will alert you to preview it. If it is working correctly, all you will need to do is edit the name server resource records for your domain. Your website will be transferred to us with no downtime.
Q: Will my current hosting provider need to provide any info/help?
A: No. Aside from your login info for the Control Panel, we don’t require anything. We’ll never contact your web hosting provider. They will not know anything about the migration either.
Q: Which web hosting providers can you migrate data from?
A: We support all Linux–based hosting platforms. In essence, if we can obtain access to your Control Panel, we will be able to migrate your website.The only platforms that we do not support are closed–source website building platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.